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Joanne Pratt

Image of Joanne Pratt

Plan Manager

Jo moved to Lighthouse Disability in an Accounts Receivable role when one of her family members acquired a disability. After seeing the challenges involved, Jo wanted to work for an organisation where she could support families going through similar experiences.

When the NDIS was rolled out and Lighthouse Disability introduced Plan Management services, Jo was eager to work directly with customers and help to manage their funding. So, she moved across - and the rest is history. Now a seasoned Plan Manager, her dedication and passion shines through in her interactions with clients.

As Jo’s NDIS expertise has grown, so has her personal experience with the impacts of disability. She’s proud to be in a role where she can shoulder some of the burden for people on their NDIS journeys, and her customers love that she can always be relied on to ‘keep it real’.

“Lighthouse Disability staff are all amazingly dedicated and our family appreciate all that the team do.”

Madeleine, Sister of a Client

“I have enjoyed my time as a volunteer and appreciate your support provided over the last two years. Thank you very much!”

Mihir, Volunteer

“Lighthouse Disability is a positive organisation to be part of. They make my life easier.”

Gerry, Client

— Gill, Parent of a Client

“Let me commend the Lighthouse Disability staff for the exemplary work that they do and for how well they interact with the clients.”

Angela, External Provider